1. Introduction
Guangdong Pinshang Hardware Products Co., Ltd., operating under the brand PremFixer ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website premfixercnc.com or contact us via email, contact forms, or other communication channels.
By using our website or providing your information to us, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide Voluntarily
We collect information you voluntarily provide when you:
- Submit an inquiry or quote request via our contact form
- Send us an email (e.g., to info@premfixercnc.com)
- Subscribe to our newsletter
- Contact us via WhatsApp, WeChat, or phone
This may include: your name, company name, email address, phone number, job title, product requirements, technical drawings, and any other information you choose to share.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or search query
- Device type and operating system
This information is collected via standard server logs and does not personally identify you.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Inquiry Response: To respond to your quote requests, technical questions, and business inquiries
- Order Processing: To process and fulfill orders, including production planning, quality documentation, and shipping coordination
- Communication: To send you relevant product information, technical updates, and company news (only if you have opted in)
- Website Improvement: To analyze website traffic and improve user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
4. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS encryption for all data transmitted through our website
- Access controls limiting personal data to authorized personnel only
- Regular security reviews of our data collection and storage practices
- Secure email protocols for sensitive business communications
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and business (e.g., hosting providers, email services), subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of company assets
- With Your Consent: With your explicit consent for any other purpose
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Business correspondence and order records are typically retained for a minimum of 5 years for legal and accounting purposes.
7. Your Rights
Depending on your jurisdiction (including under GDPR for EU residents), you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Objection: Object to processing of your personal data for direct marketing
- Portability: Request transfer of your data to another organization
To exercise any of these rights, please contact us at info@premfixercnc.com. We will respond within 30 days.
8. Cookies
Our website uses minimal cookies for essential functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies by default. If this changes in the future, we will update this policy and provide appropriate notice.
9. Third-Party Services
Our website may contain links to third-party websites (e.g., LinkedIn, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.
10. International Data Transfers
As a company based in China serving global customers, your information may be transferred to and processed in China or other countries where our servers or service providers are located. We take appropriate safeguards to ensure your data is protected in accordance with this policy and applicable law.
11. Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@premfixercnc.com
- Company: Guangdong Pinshang Hardware Products Co., Ltd. (PremFixer)
- Address: No. 1, Zongwu Road, Shashui Industrial Park, Dungang Town, Shixing County, Shaoguan, Guangdong, China